Sexual Harassment Prevention Training — Washington (For Hotels/Motels, Retail, Security, and Property Services with Isolated Workers)

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This course provides the sexual harassment and isolated-worker safety training Washington requires of employers in five industries: hotels, motels, retail, security guard contractors, and property services contractors. If your business employs "isolated workers" — employees who work alone, such as housekeepers, janitors, room service attendants, and security guards — Washington law requires you to train them, and this course is built to meet that requirement under RCW 49.60.515.

Washington's law is broader than a standard harassment course, because it's designed to protect workers who are often alone and especially vulnerable. Recent amendments effective January 1, 2026 (HB 1524) expanded the requirements — now all managers and supervisors at covered employers must be trained as well, including on how to respond when an isolated worker signals for help.

What This Course Covers

You'll cover what sexual harassment and sexual assault are under Washington law, examples of prohibited conduct, how to report violations, and the legal protections available to workers who report — including the prohibition against retaliation. Because Washington's law is built around isolated-worker safety, the course also addresses practical safety and emergency response: how panic buttons and emergency contact devices are used, and — for managers and supervisors — what to do when an isolated worker raises an alert.

This course is co-taught by two instructors who bring both sides of this law together. Melinda Milheim — a Certified Mediator with a law degree and U.S. Equal Employment Opportunity Commission (EEOC) mediation experience — covers the harassment, reporting, and legal-compliance side. Robb Milheim — a Green Beret who spent 20 years in the U.S. Army between the 75th Ranger Regiment and Special Forces, plus more than a decade in federal security programs across the Department of Defense — covers the isolated-worker safety and emergency-response side, including how to recognize threats and respond when a worker signals for help. For a law built specifically to protect workers who are alone and vulnerable, it's hard to imagine a better-matched teaching team. The content is delivered in a clear, respectful, and genuinely useful way, allowing all participants to feel welcome and comfortable.

Compliance Requirements

Washington's isolated-worker law (RCW 49.60.515) requires more than training. Here's what covered employers must do:

  • Covered employers (hotels, motels, retail, security guard contractors, and property services contractors with isolated workers): Must adopt a written sexual harassment policy, train isolated workers (within 90 days of hire and on a recurring basis) and — as of January 1, 2026 — all managers and supervisors, provide an annual resource list (including the EEOC, the Washington State Human Rights Commission, and local advocacy contacts), and provide a panic button to each isolated worker. This course delivers the required training. (Ask us how we can help with your written policy and resource list.)

  • Property services contractors: Must also submit annual training data to the Washington Department of Labor & Industries. (Ask us how we can help.)

Not in one of these industries? Washington only mandates this training for hotels, motels, retail, security guard contractors, and property services contractors that employ isolated workers. If your Washington business is outside these industries, training is still strongly recommended to protect your organization. (See Sexual Harassment Prevention Training — Washington in our course catalog, the course we built just for you.)

Best for: Washington hotels, motels, retail establishments, security guard contractors, and property services contractors that employ isolated workers — and their isolated employees, managers, and supervisors — meeting the training requirements of RCW 49.60.515.

Format: Two-hour group training for isolated employees; a three-hour session for managers and supervisors (the employee content plus an additional hour on supervisor duties, emergency response, and isolated-worker protection). Interactive, in person or virtual.

Pricing is set per engagement. Contact Phoenix Canyon to request a quote.

This course provides the sexual harassment and isolated-worker safety training Washington requires of employers in five industries: hotels, motels, retail, security guard contractors, and property services contractors. If your business employs "isolated workers" — employees who work alone, such as housekeepers, janitors, room service attendants, and security guards — Washington law requires you to train them, and this course is built to meet that requirement under RCW 49.60.515.

Washington's law is broader than a standard harassment course, because it's designed to protect workers who are often alone and especially vulnerable. Recent amendments effective January 1, 2026 (HB 1524) expanded the requirements — now all managers and supervisors at covered employers must be trained as well, including on how to respond when an isolated worker signals for help.

What This Course Covers

You'll cover what sexual harassment and sexual assault are under Washington law, examples of prohibited conduct, how to report violations, and the legal protections available to workers who report — including the prohibition against retaliation. Because Washington's law is built around isolated-worker safety, the course also addresses practical safety and emergency response: how panic buttons and emergency contact devices are used, and — for managers and supervisors — what to do when an isolated worker raises an alert.

This course is co-taught by two instructors who bring both sides of this law together. Melinda Milheim — a Certified Mediator with a law degree and U.S. Equal Employment Opportunity Commission (EEOC) mediation experience — covers the harassment, reporting, and legal-compliance side. Robb Milheim — a Green Beret who spent 20 years in the U.S. Army between the 75th Ranger Regiment and Special Forces, plus more than a decade in federal security programs across the Department of Defense — covers the isolated-worker safety and emergency-response side, including how to recognize threats and respond when a worker signals for help. For a law built specifically to protect workers who are alone and vulnerable, it's hard to imagine a better-matched teaching team. The content is delivered in a clear, respectful, and genuinely useful way, allowing all participants to feel welcome and comfortable.

Compliance Requirements

Washington's isolated-worker law (RCW 49.60.515) requires more than training. Here's what covered employers must do:

  • Covered employers (hotels, motels, retail, security guard contractors, and property services contractors with isolated workers): Must adopt a written sexual harassment policy, train isolated workers (within 90 days of hire and on a recurring basis) and — as of January 1, 2026 — all managers and supervisors, provide an annual resource list (including the EEOC, the Washington State Human Rights Commission, and local advocacy contacts), and provide a panic button to each isolated worker. This course delivers the required training. (Ask us how we can help with your written policy and resource list.)

  • Property services contractors: Must also submit annual training data to the Washington Department of Labor & Industries. (Ask us how we can help.)

Not in one of these industries? Washington only mandates this training for hotels, motels, retail, security guard contractors, and property services contractors that employ isolated workers. If your Washington business is outside these industries, training is still strongly recommended to protect your organization. (See Sexual Harassment Prevention Training — Washington in our course catalog, the course we built just for you.)

Best for: Washington hotels, motels, retail establishments, security guard contractors, and property services contractors that employ isolated workers — and their isolated employees, managers, and supervisors — meeting the training requirements of RCW 49.60.515.

Format: Two-hour group training for isolated employees; a three-hour session for managers and supervisors (the employee content plus an additional hour on supervisor duties, emergency response, and isolated-worker protection). Interactive, in person or virtual.

Pricing is set per engagement. Contact Phoenix Canyon to request a quote.